Returns & Exchanges

At Deputy Department, we stand behind the quality of our goods and offer a 30-day return window for all unused items in their original packaging. We strive to ensure every customer is fully satisfied with their purchase through a transparent and efficient exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, we will provide a prepaid shipping label via email to be printed and attached to your return package.

• 3.
  Pack and Ship

  Securely place the items in their original box or mailer and drop the package off at any authorized carrier location within 7 days.

• 4.
  Receive Refund or Exchange

  After our warehouse inspects the returned items, your refund will be processed to the original payment method or your exchange will be shipped out within 3-5 business days.